Professional Measure Appointment Service
How do I get started with a Floor Plan order?
Yes, it's after August 1st, and we know how anxious all of us are! Please review all these commonly asked questions and answers before blowing up our phones.
The Service Details - Floor Plan form is found here
Once we take on your project, we will ensure we do our very best to get your project to completion.
How soon should I wait to hear back after I have filled out the Service Details - Floor Plan form?
Hang tight! We want you to take the lead! We will be in touch for you to approve the quote, pay the measure deposit fee and confirm the appointment from the proposed availability that you shared with us when you complete the Service Details - Floor Form
You may experience longer than usual wait times responses of within 1 - 3 business days. We are hard at work building our staff and training to continue to offer quality service. Again, your patience is kindly requested.
What is a professional measure appointment?
A professional floor measure appointment is an onsite meeting where your project manager uses state of the art mobile device to quickly and accurately map your floor plan. The measure takes about 30 - 60 minutes per location depending on the size of the home.
Is there a fee for the professional measure appointment?
Yes. The non-refundable deposit of $50 per location is paid once a project team member confirms the appointment date via text or email.
This deposit will be credited toward the total cost of your floor plan design.
Once we complete your measure, we will give you an estimated timeline to complete the project depending on the scope of your project.
Need to get a head start? The deposit payment link is here
I need a rush order of my floor plan?
A rush order is defined as an order requested to completed before our typical timeline of 7 -10 business days after the measure visit. The cost for a rush order is an additional $100. When a provider requests a rush order, each housing floor plan is charged a rush order fee. Specifically, rush order fee is not bundled for orders with more than one house. Each house is an independent order. Please note: Our staff prioritizes projects based on submission date and time, measure appointments in cue, zone assignments and payment received for the professional measure appointment. Our preferred method of communication is via text or email. Again, please hang tight, we are committed to do our best, every day!
Rush Order Anxiety? When can I expect my rush order to be completed?
The rush order is completed within 1 - 2 business days after the professional measure appointment.
How do I cancel my order?
Please complete the cancellation order form here to cancel your order
While we make every attempt to change your order, additional charges may apply if the work on the service order request has begun or if the scope changes significantly. Therefore, please update us as soon as you can.
The measure appointment has been completed, what next?
We understand urgency and anxiety come to play as we have transitioned to the Assisted Living licensure rules and regulations. Please be patient with us. Our awesome team typically gets your project completed within 7 - 10 business days. We also building our team back up so we can better serve you. Just hang tight!
What is the payment process?
Our team will send invoice via email and/or text message once the floor plan is ready. The invoice is paid online prior to receiving your floor plan. We accept valid credit/debit cards based payments.
I am at a time crunch, I have reviewed as much as I need, just tell me how to get started with the floor plan
I am concerned about HIPAA
Our team adheres to the strict HIPAA statutory guidance therefore when you place an order with us, please review, complete and sign the HIPAA consent form here
What are the building requirements for new Assisted Living License?
Please review Minn. Stat. sect. 144G.45
All new license applications will require a plan review and on-site inspection of the applicant’s proposed building. Attach all signed architectural and engineering plans and specifications along with the completed application pursuant to Minn. Rules. 1800.4200.
New construction means a new building, renovation, modification, reconstruction, physical changes altering the use of occupancy, or addition to a building.
All new license applications with five or fewer residents must meet Minn. Stat. sect. 144G.45, subd. 1-3, 6, and Laws 2020, 7th Spec. Sess., chpt. 1, art. 6, sect. 17 ; and as applicable sections 144G.80, 144G.81, and Laws 2020, 7th Spec. Sess., chpt. 1, art. 6, sect. 22.
All new license applications with six or more residents must meet Minn. Stat. sect. 144G, subd. 1-6, and Laws 2020, 7th Spec. Sess., chpt. 1, art. 6, sect. 18 to 19 ; and as applicable sections 144G.80, 144G.81, and Laws 2020, 7th Spec. Sess., chpt. 1, art. 6, sect. 22
What additional services do you offer?
Please send us a request here
If I have additional questions, where can I find answers?
Just a heads up, we are teleworking! Please call, text or email us via our contact us page here
Chat with us today!
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